Shipping

Vividify Shipping Policy

At Vividify, our goal is to deliver your purchases promptly and securely, no matter where you are in the world. Below you’ll find details about our shipping methods, costs, timelines, and more.

1. Worldwide Shipping

We ship worldwide using these services:

  • FedEx International Economy
  • FedEx International Connect Plus
  • Hungarian Post Europe Plus
  • Hungarian Post MPL Europe
  • EMS Shipping
All options typically have comparable delivery times. We’ll select the best method based on your product type, size, and destination.

2. Shipping Costs

Multiple Rate Options: You’ll see several shipping rates at checkout. Choose the lowest rate, or contact us if you feel shipping is too high.

Discounted Rates: We’ve already applied an additional shipping discount to the rates shown at checkout.

3. Processing Times

  • Ready-to-Ship Items: Dispatched within 3 business days.
  • In-Stock at Manufacturer’s Warehouse: Dispatched within 1–2 weeks.
  • Made-to-Order Items: Production time varies; see product pages for details.

4. Estimated Delivery Times

  • Within Europe: ~5 business days after dispatch.
  • Outside Europe: ~8 business days after dispatch.

Actual transit times may vary depending on your location and customs clearance.

5. Customs & Duties

Your order may be subject to customs fees, duties, or import taxes based on your country’s regulations. These charges are not included in our pricing and must be paid by the recipient.

6. Tracking Your Order

Once your order ships, we’ll email you a tracking number. Use it to track your package in real time.

7. Changing Your Shipping Address

If you need to update your shipping address and your order hasn’t shipped yet, please contact us at contact@vividify.com. We’ll do our best to accommodate last-minute changes.

8. Lost or Damaged Packages

In the rare event your package is lost or damaged in transit, please contact us immediately with your order details. We’ll coordinate with the carrier to resolve the issue quickly.

9. Additional Questions or Support

If you need more information about shipping or anything else, our team is here to help! Contact us via live chat or email contact@vividify.com.

Thank you for choosing Vividify. We appreciate your business and look forward to delivering a seamless shopping experience!